- Ensuring security – preventing fraud and protecting accounts from unauthorized access.
- Compliance with KYC and AML standards – the platform must verify clients' personal data to meet regulatory requirements.
- Unlocking account functions – after successful verification, users can withdraw funds, increase trading limits, and utilize all platform features.
How to Verify Pocket Option Account
Learning
Account verification is a crucial step for anyone looking to trade on online platforms. Understanding how to verify Pocket Option account is essential for accessing all platform features and ensuring secure trading operations.
The Pocket Option account verification process includes confirmation of email and, if necessary, identity, confirmation of residence and verification of payment details. Once this process is complete, users will have full access to all platform features.
Verification on Pocket Option is required for all users who want to use the platform without limitations. The main purposes of this procedure are:
The identity confirmation procedure on Pocket Option consists of several mandatory steps. They must be completed sequentially to avoid delays.
| Step | Required Information | Verification Time |
| Email confirmation | Click the link in the email | Instantly |
| Identity verification | Passport / ID / Driver’s License | Up to 24 hours |
| Address verification | Utility bill / bank statement (issued within the last 3 months) | Up to 48 hours |
| Bank card verification | Photo of the card (first and last 4 digits visible) | Up to 48 hours |
How to verify Pocket Option account through Email? The first step is email confirmation. Immediately after registration, the platform sends an email with a unique link.
Steps to confirm your email:
- Open the email from Pocket Option.
- Click on the provided link.
- Ensure your account is activated.
If the email does not arrive, check the Spam folder or use the resend function in your profile. If you still don’t receive the email, contact customer support.
- Log into your account on the Pocket Option platform.
- Navigate to the Profile section, where you must provide personal details.
- Fill in the following information:
- First and last name
- Email address
- Phone number
- Date of birth
- Verify that the information matches what was provided during registration.
- Select your country of residence.
- Click “Continue” to proceed to the next step.
To verify identity, users must upload one of the following documents: a passport, a driver’s license (both sides), or a national ID card.
| Requirement | Description |
| Document type | Passport, ID card, or driver’s license (both sides) |
| Image quality | High-resolution, no blurry areas |
| Completeness | All document edges must be visible |
Many users ask, what is the document ID on Pocket Option? The document ID refers to the unique identification number found on a passport, national ID card, or driver’s license. This number is used to verify your identity and must be clearly visible in the uploaded document.
Documents must be colored, clear, unedited, and fully legible. The verification process takes up to 24 hours.
After uploading documents, users must take a selfie for biometric identity verification.
Steps for a successful selfie upload:
- Open your camera on a laptop or smartphone.
- Position your face within the designated frame, following on-screen instructions.
- Ensure that:
- The image is clear, without blurriness.
- Your face is centered in the frame.
- There are no obstructions or filters.
- Take selfies following the system's prompts.
This step helps the platform verify that the account owner matches the provided documents.
After uploading all required data, the Pocket Option system will process them.
| What happens after submission? | What to do? |
| Documents are being reviewed | Check the verification status in your profile |
| Processing time – up to 48 hours | Wait for a confirmation email |
| If rejected, re-upload may be required | Submit new documents if necessary |
Once verification is completed, a confirmation message will appear in your profile.
To confirm the residential address, users must upload a document that includes their full name and current address.
Accepted documents include:
- Utility bills (electricity, water, gas).
- Bank statements.
- A residency certificate.
The document must not be older than 3 months and should be entirely readable.
If the user made a deposit from a card, verification may be required.
Before uploading, ensure that:
- The first and last four digits of the card number are visible, while the middle numbers are hidden.
- The CVV code on the back is covered.
- The card is signed by the owner.
The verification process usually takes up to 48 hours.
Issue 1: Prolonged Document Verification. Sometimes, due to high demand, the verification process takes longer than expected.
Solutions:
- Ensure you have uploaded the correct documents.
- Check the verification status in your personal account.
- If the process takes more than 48 hours, contact customer support.
Issue 2: Documents Rejected. Common reasons for rejection include low image quality or mismatched information.
| Reason | Solution |
| Blurry or dark images | Retake the documents in good lighting conditions |
| Cropped document edges | Upload a photo with visible corners |
| Errors in the provided information | Verify that the data matches your profile |
Issue 3: Slow Customer Support Response. If the response is delayed, try the following:
- Use different contact channels (email, live chat).
- Provide a detailed description of the issue and attach screenshots.
- Check the FAQ section – the solution may already be available.
After successfully verifying an account, users receive:
✅ Fraud protection – personal data and funds are securely protected.
✅ Full access to platform features – removing limitations and unlocking withdrawals.
✅ Compliance with KYC and AML requirements – ensuring legal and secure trading.
Completing verification on Pocket Option is a crucial step for secure trading. By following the requirements, users can quickly gain access to withdrawals and the full functionality of the platform.
FAQ
How long does the verification process take on Pocket Option?
The verification process typically takes 1-2 business days once all required documents are submitted correctly.
What happens if my verification is rejected?
If your verification is rejected, you'll receive specific feedback about the issue and can resubmit corrected documents.
Can I trade before completing full verification?
Basic trading is possible with initial verification, but full verification unlocks all platform features and higher trading limits.
What file formats are accepted for document submission?
Pocket Option accepts JPG, PNG, and PDF files with a maximum size of 5MB per document.
Are there any costs associated with account verification?
No, the account verification process on Pocket Option is completely free of charge.
Can I use screenshots of documents?
No, the platform only accepts photos or scans of original documents.
What is the document ID on Pocket Option?
The document ID refers to the unique identification number found on official documents such as passports, national ID cards, or driver’s licenses. This number is required during the identity verification process to confirm your personal details.