{"id":227443,"date":"2025-02-18T13:55:44","date_gmt":"2025-02-18T13:55:44","guid":{"rendered":"https:\/\/pocketoption.com\/blog\/news-events\/data\/how-to-change-email-on-pocket-option\/"},"modified":"2025-08-15T05:15:08","modified_gmt":"2025-08-15T05:15:08","slug":"how-to-change-email-on-pocket-option","status":"publish","type":"post","link":"https:\/\/pocketoption.com\/blog\/en\/interesting\/trading-platforms\/how-to-change-email-on-pocket-option\/","title":{"rendered":"How to Change Email on Pocket Option: Essential Steps and Common Mistakes"},"content":{"rendered":"<div id=\"root\"><div id=\"wrap-img-root\"><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":319,"featured_media":227444,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[24],"tags":[46,39],"class_list":["post-227443","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trading-platforms","tag-how","tag-platform"],"acf":{"h1":"How to Change Email on Pocket Option?","h1_source":{"label":"H1","type":"text","formatted_value":"How to Change Email on Pocket Option?"},"description":"How to change email on Pocket Option? Learn essential steps, avoid common pitfalls, and secure your account. Pocket Option guide for hassle-free email updates.","description_source":{"label":"Description","type":"textarea","formatted_value":"How to change email on Pocket Option? Learn essential steps, avoid common pitfalls, and secure your account. Pocket Option guide for hassle-free email updates."},"intro":"Changing your email on Pocket Option is essential for account security. This guide explains how to update it correctly and avoid access issues.","intro_source":{"label":"Intro","type":"text","formatted_value":"Changing your email on Pocket Option is essential for account security. This guide explains how to update it correctly and avoid access issues."},"body_html":"<div class=\"po-container po-container_width_article-sm\">\r\n<h2>[cta_green text=\"Update Your Pocket Option Email Now\"]<\/h2>\r\n<h2 class=\"po-article-page__title\">How to Change Email on Pocket Option<\/h2>\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<p class=\"po-article-page__text\">If you need to update your email address on Pocket Option, follow these steps to ensure a smooth and secure process.<\/p>\r\n\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<h4 class=\"po-article-page__title\">Step 1: Submit a Request to Support<\/h4>\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<p class=\"po-article-page__text\">Pocket Option does not allow users to change their email address directly through the platform. Instead, you must send a request to customer support. You can do this in one of two ways:<\/p>\r\n\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm article-content po-article-page__text\">\r\n<ul class=\"po-article-page-list\">\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">By sending an email from your new email address to support@pocketoption.com.<\/li>\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Using a support request on the Pocket Option platform.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div class=\"po-container po-container_width_article\">\r\n<div class=\"po-article-page__image\"><img src=\"https:\/\/pocketoption.com\/blog\/wp-content\/uploads\/2025\/04\/1740125536199-875248893-3.webp\" class=\"po-article-page__image-file\" alt=\"img\" \/><\/div>\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<h4 class=\"po-article-page__title\">Step 2: Provide Required Information<\/h4>\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<p class=\"po-article-page__text\">In your request, include the following message:<\/p>\r\n\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<p class=\"po-article-page__text\"><b>\"I want to change the email address for my account 123456789\/CURRENT EMAIL to NEW EMAIL.\"<\/b><\/p>\r\n\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<p class=\"po-article-page__text\"><i>Replace 123456789 with your actual account number and input your current and new email addresses.<\/i><\/p>\r\n\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<h4 class=\"po-article-page__title\">Step 3: Attach a Verification Photo<\/h4>\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<p class=\"po-article-page__text\">To confirm your identity, attach a selfie in which you hold:<\/p>\r\n\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm article-content po-article-page__text\">\r\n<ol class=\"po-article-page-list\">\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Your identification document (passport, driver's license, or other valid ID).<\/li>\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">A piece of paper containing:\r\n<ol class=\"po-article-page-list\">\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_2\">The current date<\/li>\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_2\">The website name \"TRADE VERIFY\"<\/li>\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_2\">Your signature<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<h4 class=\"po-article-page__title\">Important Photo Requirements:<\/h4>\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm article-content po-article-page__text\">\r\n<ul class=\"po-article-page-list\">\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Your hands and fingers must be fully visible, holding both the paper and ID.<\/li>\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">The photo must be high resolution, well-lit, and ensure that the text on your ID is easily readable.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<h4 class=\"po-article-page__title\">Step 4: Wait for Confirmation<\/h4>\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<p class=\"po-article-page__text\">Once you send the request, the Pocket Option support team will review your submission and contact you with further instructions or confirmation of the email change. If you need additional help, don\u2019t hesitate to reach out to Pocket Option\u2019s support team.<\/p>\r\n\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<h2 class=\"po-article-page__title\">Troubleshooting Email Change Issues<\/h2>\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm\">\r\n<p class=\"po-article-page__text\">If you encounter problems while trying to change your email on Pocket Option, try these troubleshooting steps:<\/p>\r\n\r\n<\/div>\r\n<div class=\"po-container po-container_width_article-sm article-content po-article-page__text\">\r\n<ul class=\"po-article-page-list\">\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Clear your browser cache and cookies<\/li>\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Try using a different browser or device<\/li>\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Check your internet connection stability<\/li>\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Ensure your current email is still accessible<\/li>\r\n \t<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Contact Pocket Option support for assistance<\/li>\r\n<\/ul>\r\n<\/div>\r\n[cta_green text=\"Change e-mail on Pocket Option\"]","body_html_source":{"label":"Body HTML","type":"wysiwyg","formatted_value":"<div class=\"po-container po-container_width_article-sm\">\n<h2><div class=\"po-container po-container_width_article\">\n   <div class=\"po-cta-green__wrap\">\n      <a href=\"https:\/\/pocketoption.com\/en\/register\/\" class=\"po-cta-green\">Update Your Pocket Option Email Now\n         <span class=\"po-cta-green__icon\">\n            <svg width=\"24\" height=\"24\" fill=\"none\" aria-hidden=\"true\">\n               <use href=\"#svg-arrow-cta\"><\/use>\n            <\/svg>\n         <\/span>\n      <\/a>\n   <\/div>\n<\/div><\/h2>\n<h2 class=\"po-article-page__title\">How to Change Email on Pocket Option<\/h2>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<p class=\"po-article-page__text\">If you need to update your email address on Pocket Option, follow these steps to ensure a smooth and secure process.<\/p>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<h4 class=\"po-article-page__title\">Step 1: Submit a Request to Support<\/h4>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<p class=\"po-article-page__text\">Pocket Option does not allow users to change their email address directly through the platform. Instead, you must send a request to customer support. You can do this in one of two ways:<\/p>\n<\/div>\n<div class=\"po-container po-container_width_article-sm article-content po-article-page__text\">\n<ul class=\"po-article-page-list\">\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">By sending an email from your new email address to support@pocketoption.com.<\/li>\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Using a support request on the Pocket Option platform.<\/li>\n<\/ul>\n<\/div>\n<div class=\"po-container po-container_width_article\">\n<div class=\"po-article-page__image\"><img decoding=\"async\" src=\"https:\/\/pocketoption.com\/blog\/wp-content\/uploads\/2025\/04\/1740125536199-875248893-3.webp\" class=\"po-article-page__image-file\" alt=\"img\" \/><\/div>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<h4 class=\"po-article-page__title\">Step 2: Provide Required Information<\/h4>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<p class=\"po-article-page__text\">In your request, include the following message:<\/p>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<p class=\"po-article-page__text\"><b>&#8220;I want to change the email address for my account 123456789\/CURRENT EMAIL to NEW EMAIL.&#8221;<\/b><\/p>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<p class=\"po-article-page__text\"><i>Replace 123456789 with your actual account number and input your current and new email addresses.<\/i><\/p>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<h4 class=\"po-article-page__title\">Step 3: Attach a Verification Photo<\/h4>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<p class=\"po-article-page__text\">To confirm your identity, attach a selfie in which you hold:<\/p>\n<\/div>\n<div class=\"po-container po-container_width_article-sm article-content po-article-page__text\">\n<ol class=\"po-article-page-list\">\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Your identification document (passport, driver&#8217;s license, or other valid ID).<\/li>\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">A piece of paper containing:\n<ol class=\"po-article-page-list\">\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_2\">The current date<\/li>\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_2\">The website name &#8220;TRADE VERIFY&#8221;<\/li>\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_2\">Your signature<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<h4 class=\"po-article-page__title\">Important Photo Requirements:<\/h4>\n<\/div>\n<div class=\"po-container po-container_width_article-sm article-content po-article-page__text\">\n<ul class=\"po-article-page-list\">\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Your hands and fingers must be fully visible, holding both the paper and ID.<\/li>\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">The photo must be high resolution, well-lit, and ensure that the text on your ID is easily readable.<\/li>\n<\/ul>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<h4 class=\"po-article-page__title\">Step 4: Wait for Confirmation<\/h4>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<p class=\"po-article-page__text\">Once you send the request, the Pocket Option support team will review your submission and contact you with further instructions or confirmation of the email change. If you need additional help, don\u2019t hesitate to reach out to Pocket Option\u2019s support team.<\/p>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<h2 class=\"po-article-page__title\">Troubleshooting Email Change Issues<\/h2>\n<\/div>\n<div class=\"po-container po-container_width_article-sm\">\n<p class=\"po-article-page__text\">If you encounter problems while trying to change your email on Pocket Option, try these troubleshooting steps:<\/p>\n<\/div>\n<div class=\"po-container po-container_width_article-sm article-content po-article-page__text\">\n<ul class=\"po-article-page-list\">\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Clear your browser cache and cookies<\/li>\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Try using a different browser or device<\/li>\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Check your internet connection stability<\/li>\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Ensure your current email is still accessible<\/li>\n<li class=\"po-article-page__text po-article-page__text_no-margin po-list-lvl_1\">Contact Pocket Option support for assistance<\/li>\n<\/ul>\n<\/div>\n<div class=\"po-container po-container_width_article\">\n   <div class=\"po-cta-green__wrap\">\n      <a href=\"https:\/\/pocketoption.com\/en\/register\/\" class=\"po-cta-green\">Change e-mail on Pocket Option\n         <span class=\"po-cta-green__icon\">\n            <svg width=\"24\" height=\"24\" fill=\"none\" aria-hidden=\"true\">\n               <use href=\"#svg-arrow-cta\"><\/use>\n            <\/svg>\n         <\/span>\n      <\/a>\n   <\/div>\n<\/div>\n"},"faq":[{"question":"Is it possible to revert to my old email address after changing it on Pocket Option?","answer":"Yes, you can change your email back to the previous one by following the same email change process."},{"question":"What should I do if I don\u2019t receive a response from support?","answer":"If you don\u2019t receive a response within 3 business days, check your spam folder. If there\u2019s still no reply, try resending your request or contacting support through Pocket Option\u2019s official website."},{"question":"What happens if I provide incorrect or incomplete information?","answer":"If your request is missing necessary details or contains errors, it may be delayed or rejected. Make sure your selfie and documents are clear and readable."},{"question":"Can I change my email without verifying my old one?","answer":"Yes, if you\u2019ve lost access to your old email, you can still request the change by providing identity verification documents."},{"question":"How long does it take to change my email on Pocket Option?","answer":"The time depends on how quickly you submit the necessary documents. Once you provide a clear selfie with your ID, the current date, and your signature, your request will be processed as soon as possible. Typically, requests are handled promptly."}],"faq_source":{"label":"FAQ","type":"repeater","formatted_value":[{"question":"Is it possible to revert to my old email address after changing it on Pocket Option?","answer":"Yes, you can change your email back to the previous one by following the same email change process."},{"question":"What should I do if I don\u2019t receive a response from support?","answer":"If you don\u2019t receive a response within 3 business days, check your spam folder. If there\u2019s still no reply, try resending your request or contacting support through Pocket Option\u2019s official website."},{"question":"What happens if I provide incorrect or incomplete information?","answer":"If your request is missing necessary details or contains errors, it may be delayed or rejected. Make sure your selfie and documents are clear and readable."},{"question":"Can I change my email without verifying my old one?","answer":"Yes, if you\u2019ve lost access to your old email, you can still request the change by providing identity verification documents."},{"question":"How long does it take to change my email on Pocket Option?","answer":"The time depends on how quickly you submit the necessary documents. Once you provide a clear selfie with your ID, the current date, and your signature, your request will be processed as soon as possible. Typically, requests are handled promptly."}]}},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Change Email on Pocket Option: Essential Steps and Common Mistakes<\/title>\n<meta name=\"description\" content=\"How to change email on Pocket Option? Learn essential steps, avoid common pitfalls, and secure your account. Pocket Option guide for hassle-free email updates.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pocketoption.com\/blog\/en\/interesting\/trading-platforms\/how-to-change-email-on-pocket-option\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Change Email on Pocket Option: Essential Steps and Common Mistakes\" \/>\n<meta property=\"og:description\" content=\"How to change email on Pocket Option? Learn essential steps, avoid common pitfalls, and secure your account. 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